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Help with invoices, delivery links and account access — answered by the people who build the service.

Invoice delivery links

Each invoice email contains a personal download link. Links expire after 7 days and are tied to the recipient address the invoice was sent to.

If a link no longer works, sign in to your account and download the invoice again, or request a fresh link from the delivery page.

Common questions

Where do I find my invoices?

Every invoice is attached to its order and also listed in the dashboard under Invoices.

Can I change the invoice numbering?

Yes. The numbering format can be changed in Settings before the first invoice of a billing period is issued.

Do you support multiple currencies?

Invoices are issued in your shop currency. Tax is calculated at the rate configured for your account.

How do I export for my accountant?

Settings → Exports generates a CSV of every issued invoice for any date range.

Security

• Delivery links are served from isolated endpoints, separate from the main application.
• Documents are stored encrypted at rest and served over HTTPS only.
• Link access is logged so delivery issues can be traced.